Lotte New York Palace 5★
- 455 Madison Avenue, NY 10022 New York,
United States - 
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About Lotte New York Palace
Lotte New York Palace offers a prime Midtown-Manhattan location directly across from St. Patrick’s Cathedral, with free transfers twice daily to Wall Street and Broadway theatres enhancing its accessibility.
Guest rooms feature marble bathrooms, some overlooking the Cathedral, alongside a minibar and work desk. Non-smoking family rooms are available with air conditioning and private bathrooms equipped with bathtubs or showers. Additional in-room amenities include telephones, bathrobes, and Wi-Fi access.
The hotel provides extensive leisure facilities including a 7,000-square-foot fitness center and spa where relaxation massages are offered. Dining options encompass The Villard restaurant serving breakfast and weekend brunches, an onsite bakery, two lounges, a bar, and in-room dining accessible via the hotel app.
Security is maintained around the clock with 24-hour service while concierge assistance ensures convenience throughout your stay. Pet-friendly accommodations are available along with services such as dry cleaning and access to safe deposit boxes. The property also includes an elevator for floor access and an onsite shop for guests’ needs.
Facilities Overview
On-site parking
Accommodations for families
Round-the-clock reception
Wellness and relaxation center- Lounge
Smoke-free property
Explore what we have to offer by visiting discounthotelsnewyorkcity.net, where you can sift through our image gallery and review genuine opinions from previous guests.
Rooms: 830Book Your Stay
Room Availability
Superior Room with King Bed
Amenities and photos
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- Infant beds
- Ensuite bathroom,
- Bathtub or shower
- Phone
- Mini refrigerator
Size: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3 
Superior Room with Two Double Beds
Full description
Size: 33 m2
Bedroom 1 - Double bed
Number of guests: 4
Cathedral View Room with King Bed
More information
Size: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Cathedral View Room with Two Double Beds
Details, photos, amenitiesSize: 33 m2
Bedroom 1 - Double bed
Number of guests: 4
Premier Skyline View Room with King Bed
Full description
Size: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Premier Skyline View Room with Two Double Beds
Details, photos, amenitiesSize: 33 m2
Bedroom 1 - Double bed
Number of guests: 4
Studio Suite with Cathedral View
Expand details
Size: 38 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Towers Room with King Bed
View room detailsSize: 43 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Towers Room with Two Queen Beds
Check detailsSize: 43 m2
Bedroom 1 - Double bed
Number of guests: 4
Triple Room
Room overview
Size: 108 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Towers Corner Suite
Room overviewSize: 112 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Double Room
Full descriptionSize: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Property Features
General
- Car park
- Animals permitted
- On-site parking
- Exclusive parking
- Chargeable WiFi
Services
- Online services
- Wireless Internet
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Customized dietary menus (upon request)
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Gymnasium
- Relaxation and wellness center
- Body massage
- Aesthetic treatments
- Spa amenities
- Steam chamber
- Spa and wellness packages
- Physical fitness
- Fitness and spa changing rooms
Transport
- Parking structure
Reception services
- Round-the-clock reception
- Attended parking service
- Money exchange
- Travel information desk
- On-site cash dispenser
- Personalized guest services
- Exclusive check-in/check-out
Common areas
- Patio furniture
Entertainment and family services
- Childcare/babysitting services
- Nighttime amusement
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Shops
- Convenience store within the premises
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Climate control
- Smoke-free property
- Climate control system
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Smartphone application for in-room services
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Internet services are provided with WiFi access, which in some cases may incur charges.
Parking
- On-site parking is provided with options for private parking and a parking garage.
Property Policies
Check-in
- From 16:00 hours
Check-out
- Until 11:00 hours
Pets
- Pets are permitted, with the possibility of an additional fee.
Important information
Contact methodsGuest Ratings
Check guest reviews about Lotte New York Palace
All reviews in one place!
The location was excellent, close to major attractions like Rockefeller Center and Times Square. Rooms were spacious for New York standards and featured comfortable beds along with bathtubs. Room service was fast, and the concierge provided knowledgeable assistance. The gym facilities were well-maintained, adding value to the stay. Door staff were friendly and helpful throughout the visit.