Situated just steps from the National September 11 Memorial & Museum, The Cloud One New York-Downtown by Motel One Group is a stylish four-star hotel in the heart of Manhattan. Within easy reach are landmarks like One World Trade Center, the One World Observatory, and Bloomingdale’s department store. The iconic Brooklyn Bridge lies about 1.9 km away, while New York University can be found roughly 2.8 km from the property. LaGuardia Airport is approximately 17 km distant.
The hotel features air-conditioned rooms designed for non-smokers, each accessible via a magnetic key card for added security. Inside, guests will find conveniences such as a laptop safe and wardrobe space with hangers, a mini-fridge, and a coffee maker to start the day right. Large windows offer views either over the city skyline or along the riverfront, complementing carpeted floors that add warmth to each room.
Every accommodation includes an en-suite bathroom equipped with either a shower or bathtub stocked with complimentary toiletries and fitted with a hairdryer. Entertainment needs are met by flat-screen TVs offering satellite channels alongside bedside power outlets for charging devices. Complimentary Wi-Fi is available throughout both private rooms and communal areas.
Guests can unwind on the outdoor terrace or rely on round-the-clock reception staffed by English- and Spanish-speaking personnel ready to assist at any hour. Additional facilities include elevator access and luggage storage for convenience during arrivals or departures. Safety measures such as smoke detectors, carbon monoxide alarms, and Braille signage in public spaces ensure peace of mind.
While smoking is prohibited indoors to maintain comfort for all visitors, there is an outdoor designated smoking area nearby for those who wish to indulge without inconvenience. Services like invoice issuance are offered upon request along with options for adjoining rooms tailored to group needs—making this downtown retreat both practical and welcoming during your stay in New York City.
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The hotel was located close to multiple subway stations and numerous dining options. The rooms were clean, comfortable, and quiet with a cozy style. Friendly and welcoming staff provided good service despite occasional slow breakfast due to understaffing. The rooftop area offered lovely views, including a Greek Orthodox church nearby. Breakfast featured a great menu with plenty of healthy choices.
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