voco The Franklin New York by IHG 4★
- 164 East 87 Street, NY 10128 New York,
United States - 
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voco The Franklin New York by IHG – General Info
voco The Franklin New York by IHG is a hotel located in Manhattan's Upper East Side, just steps from Central Park and Museum Mile, offering comfortable guestrooms with city skyline views.
The guestrooms feature pillow-top mattresses with high-quality linens and cosy dressing gowns. Each room includes air conditioning with individual temperature control, heating, a flat-screen cable TV in the seating area, a work desk, and storage options such as a clothes rack and crib upon request. Bathrooms provide free toiletries including soap, conditioner, and a hairdryer.
Guests benefit from free wireless internet throughout the hotel. The property offers 24-hour espresso and cappuccino service while various dining options are available nearby. Practical services include luggage storage, food delivery to rooms, wake-up calls, elevator access, smoke detectors, fire extinguishers in common areas, key card entry for security, and allergy-free or non-smoking rooms selectable at booking.
Property Assets
Smoke-free rooms
Housekeeping services daily
Pet-friendly
Complimentary WiFi
Car park
Temperature control
Book your stay through our intuitive booking platform, complete with thorough evaluations, photographic showcases, interactive utilities, and firsthand accounts from former guests to broaden your perspective on our accommodations.
Rooms: 49Select Dates
Your Stay Options
Premium Queen Room
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- Infant beds,
- Indoor heating,
- Secure safe,
- Garbage bins,
- Garment hanging rack,
- Work desk,
- Climate control,
- Clothing storage or cupboard,
- Clothes iron,
- Electrical converter
- Hair conditioner,
- Ensuite bathroom,
- Hair cleanser,
- Hair drying equipment,
- Bathroom tissue,
- Complimentary toiletries,
- Shower facilities,
- Bathtub,
- Body wash
- Television,
- Television with cable channels,
- Safety deposit box for laptops,
- Television with flat screen,
- Phone
- Electronic key card access,
- Morning wake-up call,
- Bath towels,
- Bed linens
- Urban view
- Individual air conditioning in guest rooms
Size: 14 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2 
Queen Room - Hearing Accessible/Non-Smoking
Full description
Size: 12 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
Premium King Room - Communication Accessible
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Size: 17 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Double Room with Roll In Shower - Mobility Accessible/ Non- Smoking
More informationSize: 14 m2
Bedroom 1 - Double bed
Number of guests: 2
Double Room with Mobility Accessible Tub/ Non-smoking
Details, photos, amenitiesSize: 14 m2
Bedroom 1 - Double bed
Number of guests: 2
Standard Double Room with Two Double Beds
Details, photos, amenities
Size: 17 m2
Bedroom 1 - Double bed
Number of guests: 4
Cosy Queen Room
Expand detailsSize: 12 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
Premium King Room
Full descriptionSize: 17 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Standard Room
Check detailsSize: 12 m2
Bedroom 1 - Double bed
Number of guests: 2
Cosy Double Room
Expand detailsSize: 12 m2
Bedroom 1 - Double bed
Number of guests: 2
Services and Facilities
General
- Car park
- Animals permitted
- Wireless internet access throughout the property
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Transport
- Parking structure
Reception services
- Round-the-clock reception
- Baggage holding area
Cleaning services
- Everyday cleaning service
Miscellaneous
- No smoking rooms
- Elevator
- Climate control
- Hypoallergenic room
- Smoke-free property
- Climate control system
- Electronic key card entry
Safety & security
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Availability of first aid kits
- Connection to healthcare professionals
- Face coverings available for guests
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- A parking garage is available.
Accommodation Policies
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are permitted, with the possibility of an additional fee.
Important information
Contact methodsProperty Reviews
Check guest reviews about voco The Franklin New York by IHG
All reviews in one place!
Situated in a great location on the Upper East Side, the hotel provided easy access to Central Park and nearby museums. The staff was very friendly, welcoming, and helpful throughout the stay. Rooms were small but clean and adequate for New York City standards. Complimentary coffee upon arrival and free water in the lobby enhanced the experience. Despite its central location, the hotel remained quiet during visits.
The hotel is well located on the Upper East Side, close to Central Park and major museums. The rooms are small but adequate and very clean. Staff members are consistently described as friendly, welcoming, and helpful. Complimentary coffee at arrival and free water in the lobby add to the convenience. Despite its central location, the hotel remains quiet for a New York City setting.