Located in Manhattan's Lower East Side, Orchard Street Hotel offers guests convenient access to numerous restaurants and shopping spots, with an onsite rooftop lounge providing city views for evening relaxation.
Each room features walnut-hued furnishings and a wall-mounted HD TV. Guests can use the alarm clock radio, iPod dock, and MP3 line. Higher-floor rooms provide views of the city. The seating area includes air conditioning, while linens and hypoallergenic pillows are provided for comfort. Bathrooms are private and stocked with free toiletries.
Guests benefit from daily housekeeping services, a 24-hour front desk with wake-up call options, and a concierge desk. Complimentary Wi-Fi is available throughout the hotel including in rooms. A coffee machine and an iron are accessible within sleeping areas. Security measures include cameras in public spaces and key card access to common areas, some toilets have grab bars for accessibility. Additional amenities include heating, elevator access to all floors where rooms are located on parquet or plank flooring, safes on premises, outdoor furniture for guest use, non-feather pillows upon request, bottled water provided in rooms at no charge, and mobile app-enabled in-room dining.
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Excellent staff provided friendly and helpful service throughout the stay. The location was ideal for exploring, with a nearby subway and lively neighborhood full of bars, restaurants, and shops. Rooms were clean and well-maintained, though some were small but efficiently equipped. A rooftop terrace offered great views of Downtown NYC. Additional amenities included luggage storage after checkout and a water refill plus coffee station.